How can I get a low-income discount on my bill?

The City of Anacortes Utility Discount Program helps you stay current on utility payments by offering a discount of 20% on your City of Anacortes Utility Bill (water, storm drain, sewer, refuse, recycling). This program is available for City of Anacortes Utility residential customer accounts with a 5/8 inch by 3/4 inch water meter (unless the account is not billed for water service) who meet financial eligibility requirements.

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1. How can I get a low-income discount on my bill?
2. How long does it take to process my application?
3. How will I know if I’ve been approved?
4. What if I have a disconnect bill and I’ve been waiting for my application to be processed?
5. How much is the discount and how long will I be on the program?
6. Will the discount move with me if I move to another residence?
7. What if I have questions that aren’t answered here?