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1. How do I get billed?

Residents that currently receive a utility bill will see Fiber Internet as a new line item on their existing account bill. Customers that don't currently have a utility billing account with the city of Anacortes will have one created. Bills are paid through the utility billing system.

2. Will my bill go up after a promotional introductory period?

No. Prices were established and approved by Anacortes City Council. Rates do not fluctuate and would only change with direct action from City Council through their usual public proceedings.

3. How much will I be charged in taxes on my bill?

NO taxes or surcharges will be charged. Since internet alone is an information service, it is not taxed, therefore we do not have to charge any taxes on your service.

4. Is there a discount for low-income residents?

Low-income and indigent residents are able to apply for a 20% discount on their Access Anacortes Fiber Internet plans. If you currently have Access Fiber as your service provider and qualify for reduced rates, please reference the City's Utility Discount Program: https://www.cityofanacortes.org/187/Utility-Discount-Program