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Utility Billing:

 
  • The City of Anacortes bills monthly for water, sewer, storm drain, refuse, and recycling services as well as the applicable taxes. Bills cover service dates for the prior month. Billing dates are determined by service location. Utility rates are established by ordinance.
  • City of Anacortes utility bills are due fourteen calendar days after mailing. The due date is printed on the bill. If you make a payment after the due date, the next billing statement will include the past due balance.
  • City of Anacortes utility payments by check may be mailed in the envelope included with your billing statement. You may also drop off a payment by check in our drop box located in the City Hall parking lot at 5th Street and Q Avenue.
  • Our local mailing address for payments is:
    City of Anacortes PO Box 410 Anacortes WA 98221
  • Cash payments, as well as payments by check, Visa and MasterCard, can be made at the Utility payments desk, second floor, City Hall Municipal Building. You may apply to have your city utility bill deducted directly from your checking or savings account. Applications are available online or at City Hall. We are not currently set up to accept debit cards, online or telephone payments.
  • If you use a bill paying system through your bank or online service, please allow adequate time for processing of your payment to avoid delinquency on your account.
  • If you receive a bill with a “disconnect notice”, payments should be made in person at our office at 904 6th Street in the City Hall Municipal Building, second floor before noon on the due date given on your notice. Failure to do so may result in disconnection of water service. DO NOT mail in payments or use an online bill pay service for “disconnect notices” as payment may not reach us in time to avoid disconnect.
  • The City of Anacortes offers a 20% low-income discount on utility bills to eligible customers. Applications and eligibility guidelines are available online or at City Hall.
  • If you are having trouble making your utility payment, agencies are available to assist you. You may contact the American Red Cross or Skagit County Community Action Agency for further information.
  • It is the property owner’s responsibility to notify the City of any billing information changes. Forms are available online or at City Hall to request tenant or property manager billing. The property owner’s name remains on the bill and bills are sent “in care of” the designated addressee.
  • If you have a question regarding your utility bill, please call the Utility Billing clerk at 293-1909. You may also come by the City Hall Municipal Building at 904 6th Street or e-mail niomif@cityofanacortes.org.
  • Questions about water leaks, sanitation services or missed garbage pick-up? See the Operations page or call 293-1921.
Contact Us
Utility Billing, Finance Department
In person: 904 6th St, City Hall Municipal Building
Mailing Address: P.O. Box 410, Anacortes, WA 98221
Phone: (360) 293-1909Fax: (360) 293-1928
e-mail: niomif@cityofanacortes.org
 
Office Hours
The Finance Department is open Monday through Friday except holidays.
Office Hours: 8:00 a.m. to 5:00 p.m.