City Council

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When does the City Council Meet?
The City Council meets two times a month in regular session, on the 1st and 3rd Monday of each month beginning at 7:00 p.m. Meets two times in study sessions on the 2nd and 4th Monday of each month. No meetings held on the 5th Monday.
Question submitted on: 8/18/2004 by John Saunders

Engineering

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Where can I get City maps?
Visit the Engineering department at City Hall.
Question submitted on: 5/3/2005 by Engineering

Finance

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BILLING: How do I set up new service?
Please contact the Utility Billing technician at (360) 293-1909, by e-mail at niomif@cityofanacortes.org or come by the City Hall Municipal Building at 904 6th Street for water, sewer, refuse, recycling and storm drain service in Anacortes.
Question submitted on: 3/26/2012 by Finance

BILLING: How long do I have to pay my utility bill?
City of Anacortes utility bills are due fourteen calendar days after mailing. The due date is printed on the bill. If you make a payment after the due date, the next billing statement may include the past due balance. Disconnect notices are due by 10:00 AM on the date given on the statement.
Question submitted on: 3/26/2012 by Finance

BILLING: There’s a problem with my utility bill. What do I do?
If you have a question regarding your utility bill, please contact the Utility Billing technician at (360) 293-1909, by e-mail at niomif@cityofanacortes.org or come by the City Hall Municipal Building at 904 6th Street.
Question submitted on: 3/26/2012 by Finance

BILLING: What if I receive a disconnect notice?
If you receive a bill with a “disconnect notice”, payments should be made in person at our office at 904 6th Street in the City Hall Municipal Building, second floor before 10:00 AM on the due date given on your notice. Failure to do so may result in a $75.00 service fee and disconnection of water service. DO NOT mail in payments as payment may not reach us in time to avoid disconnect.
Question submitted on: 3/26/2012 by Finance

BILLING: Where can I pay my utility bill in person?
Payments can be made in person at the City Hall Municipal Building, 904 6th St, corner of 6th Street & Q Avenue. You may pay by cash, check, Visa, MasterCard, Discover card in person. Office hours are 8:00-5:00, Monday - Friday except City Holidays.
Question submitted on: 3/26/2012 by Finance

BILLING: Where is the drive-thru drop box?
The drop box is located behind the City Hall Municipal Building, in the parking lot at 5th Street & Q Avenue. You may pay by check only in the drop-box.
Question submitted on: 3/26/2012 by Finance

LICENSING: How do I get a business license?
For business licensing information, click on Business Licenses on our Finance page.
Question submitted on: 1/20/2005 by Finance

LICENSING: Where do I get a dog license?
Apply for your dog`s license in the Finance Department at the City Hall Municipal Building, 904 6th Street, corner of 6th Street and Q Avenue. You will need to provide your dog`s Rabies tag number and expiration date and microchip ID number (if applicable). Prices are $5.00 for a neutered/spayed dog, $15.00 for intact. For additional information please call (360) 293-1908.
Question submitted on: 1/20/2005 by Finance

UTILITIES: How do I stop services when I move?
Please contact the Utility Billing technician at (360) 293-1909, by e-mail at niomif@cityofanacortes.org or come by the City Hall Municipal Building at 904 6th Street.
Question submitted on: 3/26/2012 by D. Pratt

UTILITIES: How can I dispose of my yard waste?
The City of Anacortes does not pick up yard waste. Contact Waste Management for pickup information 1 (800) 592-9995.
Question submitted on: 3/26/2012 by Finance

UTILITIES: How do I get a decal for my trash can?
You must have a service decal on your trashcan to ensure pickup. Please contact the Utility Billing technician at (360) 293-1909, by e-mail at niomif@cityofanacortes.org or come by the City Hall Municipal Building at 904 6th Street to obtain a decal.
Question submitted on: 3/26/2012 by Finance

UTILITIES: How do I get a new recycle bin?
Residential recycling service is provided by Rabanco and billed on your City of Anacortes utility bill. For new service, please contact the Utility Billing technician at (360) 293-1909, by e-mail at niomif@cityofanacortes.org or come by the City Hall Municipal Building at 904 6th Street. To obtain a replacement bin, please contact Rabanco 1 (800) 942-5965.
Question submitted on: 3/26/2012 by Finance

UTILITIES: How do I locate my sewer or other utilities located on or near my property?
Call the Utilities Underground Locating Service (for all utilities) at "Before You Dig": 1 (800) 424-5555 and the Engineering Department at City Hall 360-293-1920.
Question submitted on: 3/26/2012 by Finance

UTILITIES: How do I shut my water off in an emergency?
On most water services there is a gate valve on your side of the meter. There may also be a shut off valve near, or in, the house. It’s a good idea to locate them before you have an emergency. If you cannot locate either valve, please call (360) 293-1921 during business hours or 911 for after hour emergencies.
Question submitted on: 3/26/2012 by Finance

UTILITIES: What is the Saturday U-Haul?
The second Saturday of each month from April through November utility customers may dispose of household garbage, furniture items, and appliances. The price is $15.00 per yard, which is 50% off our special haul rate. Refrigerators and freezers are $30.00 each; all other appliances are reduced rates. No commercial refuse or yard waste is accepted. Verification of residence is required for billing to your utility account. A driver’s license and current copy of any utility bill (City, PSE, gas, phone or cable) is required as well.
Question submitted on: 1/20/2005 by Finance

UTILITIES: Where does our water come from?
Our water is pumped out of the Skagit River. It is treated at our water treatment plant on River Bend Road and then pumped over to the 3 million-gallon reservoir on Whistle Lake Road. From there it is distributed throughout the city. We also sell water to PUD, the Town of La Conner, the City of Oak Harbor, NAS Whidbey, the Swinomish Tribe, Shell and Tesoro.
Question submitted on: 1/20/2005 by Finance

UTILITIES: Where is the Skagit County Recycling & Transfer Station?
Head East on Hwy 20, turn left on Farm To Market Road and right on Ovenell Road. The Transfer Station will be immediately on your right at 14104 Ovenell Rd. For more information, call (360) 424-3873.
Question submitted on: 1/20/2005 by Finance

UTILITIES: Who do I call for other utility services (gas, electric, etc.)?
Please check our Links to Resources page.
Question submitted on: 1/20/2005 by Finance

What happens if my garbage day falls on a holiday?
Hold your garbage until the following week, when you may put out twice your normal amount using an extra can or standard garbage bags that are tied shut with a 4” end to grab as a handle. Sanitation Department holidays are listed on the Public Works page.
Question submitted on: 1/20/2005 by Finance

Fire

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How can a citizen test or recharge fire extinguishers?
Refer to the Yellow Pages under "fire extinguishers" there are several local companies who can help you with this.
Question submitted on: 5/14/2007 by Fire Department

How can someone become a paid firefighter?
The Anacortes Fire Department maintains a career staff of 23 firefighters at the ranks of Firefighter, Lieutenant, and Chief Officer. The majority are also certified as Paramedics. There are a few EMT positions in the department. All applications and initial testing for full time positions are done through www.PublicSafetyTesting.com. Applications for Volunteer Firefighter positions are taken at the main fire station at 1016 13th St. The Fire Department usually has openings for volunteers, and testing is done several times a year, depending on the need.
Question submitted on: 5/11/2010 by Fire Department

How do you dispose of unexploded fireworks or expired flares?
Unexploded fireworks should be brought to the Anacortes Police Department. Expired flares may be disposed of at the Skagit County Solid Waste Station at 14104 Ovenell Rd. http://www.skagitcounty.net/Common/Asp/Default.asp?d=PublicWorksSolidWaste&c=General&p=hhw.htm The above link has information on what they accept as well as hours of operation.
Question submitted on: 5/11/2010 by Fire Department

How does the new Voice over Internet Protocol (VoIP) phone service work with the emergency 9-1-1 service?
There are several service providers who now offer Voice over Internet Protocol (VoIP) service to their customers. This service is attractive to people because they can now have voice service using their Internet Digital Subscriber Line (DSL) connection, and no longer need a dedicated telephone line to make phone calls. They also are provided with long distance service at no charge. Check with your service provider to determine if they have a correct address for you and whether you will be connected to the correct Dispatch Center.
Question submitted on: 8/11/2008 by Fire Department

How should I report a fire?
Dial 911 to report a fire. If the phone system is down, report fires at the nearest fire station. The Headquarters Station is at 1016 13th Street; the Norman Brown Station is at 5209 Sunset Avenue; and Station 3 which is only staffed between 8:00am and 8:00pm, is at 9029 Molly Lane, Suite A.
Question submitted on: 5/11/2010 by Fire Department

If I suspect someone is conducting an illegal burn how do I make a complaint?
You should call 911.
Question submitted on: 5/14/2007 by Fire Department

Is it true that the fire department issues free bicycle helmets?
The fire department conducts an injury prevention program to provide bicycle helmets free of charge to children. The intent is to provide helmets to those who could not normally afford them. Children need to be accompanied by an adult, and should go to the Headquarters Fire Station at 1016 13th Street during regular business hours. Depending on available supply, they will be properly fitted by one of the firefighter/paramedics. For more information on bike helmet safety, visit www.bhsi.org
Question submitted on: 5/11/2010 by Fire Department

Is the use of fireworks permitted within the City of Anacortes?
An Ordinance passed effective January 1, 2005 prohibits the use of all fireworks within the city limits except for approved, licensed public displays. See our Public Education page for a link to the new ordinance.
Question submitted on: 5/14/2007 by Fire Department

What are the current burn regulations?
Within the City of Anacortes you may burn only recreational fires using firewood, and you will need a permit issued by the Fire Department. Firewood is defined as natural vegetation no less than two inches in diameter. The fire needs to be contained in an open fire pit or approved wood burning BBQ no more than two by three feet (2’x3’). Permits issued are valid for the entire year they are issued in, but are subject to suspension during burn bans. Burn permits must be obtained in person during regular business hours at the main fire station. There is no charge for burn permits.
Question submitted on: 5/11/2010 by Fire Department

What are the regulations regarding the use of BBQ`s?
For BBQ’s used to burn firewood, they must be approved for that purpose and you must have a recreational burn permit. For other open flame BBQ’s, if you live in a multi-family building of three or more attached units, you may use them on decks or balconies only if there is an overhead sprinkler present. For other type residences, open flame BBQ’s must be at least 15’ from any structure, and should never be used on wooden decks or porches. For regulations on the use of BBQ’s in the marine environment, see the link to the burn regulations on our public safety page.
Question submitted on: 5/11/2010 by Fire Department

Who does safety testing on childrens' car seats?
There is a program available through Skagit County Emergency Medical Services for this. To have your child seat checked for safety, you may make an appointment. Contact Bill Craig either at 360. 428-3236, or bill@skagitems.com .They are located at 2911 East College Way, at the county 911 center. This agency also has a program for low income families to acquire car seats at no cost, and bike helmets for low cost.
Question submitted on: 5/11/2010 by Fire Department

Human Resources

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Can I turn in a resume only?
A City of Anacortes employment application must be completed in order to be considered for review. A cover letter and resume may accompany the employment application.
Question submitted on: 5/11/2010 by HR

I am interested in employment as a Police Officer or Firefighter/Paramedic. How do I begin the application process?
The City of Anacortes continuously recruits for Police Officers and Firefighter/Paramedics with the assistance of Public Safety Testing. Please view the website for additional information http://www.publicsafetytesting.com or call 866-HIRE-911.
Question submitted on: 5/3/2005 by Human Resources

I am interested in employment with the City of Anacortes. How do I apply?
To apply go to www.cityofanacortes.org, employment opportunityes to find out how to apply for an open position. Applications and resumes are only accepted when an opening exists. The only exception to this is if you applying for employment as a Police Officer or Firefighter. Applications must be received by the Human Resources Department on or before the closing deadling.
Question submitted on: 5/11/2010 by HR

Will you keep my application on file for future openings?
Applicants must submit a separate application for each position for which they wish to apply.
Question submitted on: 5/11/2010 by Human Resources

Legal

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Can the City Attorney advise me on civil matters?
No. The City Attorney is the attorney for the government of the City of Anacortes, not the citizens. Private legal matters should be directed to civil practice attorneys. They are listed under specific practice areas under "attorneys" in the yellow page section of the phone book.
Question submitted on: 3/20/2012 by Cherri Kahns

How can I find out when a case is scheduled for Court?
Call the Anacortes Municipal Court 360-293-1913
Question submitted on: 9/14/2004 by Cherri Kahns

How should I report a crime?
Crimes should be reported through the "911" phone system.
Question submitted on: 8/31/2004 by J. Lindsay

Where can I find a Justice of the Peace to perform a marriage ceremony?
District Court can help you schedule a judge for a marriage ceremony, call 360-336-9320.
Question submitted on: 9/14/2004 by Cherri Kahns

Where can I get a copy of a city ordinance or resolution?
Copies of all City ordinances or resolutions are available upon request at our Finance Department 360-293-1900 or the City Attorney`s office. You can view our codified ordinances on the link available at the bottom of this page. Pertinent Ordinance Numbers are at the end of each section.
Question submitted on: 9/14/2004 by Cherri Kahns

Where is the Anacortes Municipal Court?
1218 24th Street, Anacortes, Washington. It is a combined facility with the police department.
Question submitted on: 9/14/2004 by Cherri Kahns

Library

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Can I donate to the library?
Yes! Financial donations may be made either to the Friends of the Library, the Anacortes Library Foundation, or Library Endowment Fund. Donations are tax deductible. Books and other materials are also accepted. Please call the library for guidelines, or get a list at the library of materials that we can use.
Question submitted on: 5/12/2010 by Library

Do our resident library card holders have privileges at other libraries in Skagit County?
Yes, the Anacortes library has reciprocal borrowing agreements with La Conner, Burlington, Mount Vernon, Sedro Woolley and the Upper Skagit Library District. Anacortes resident card holders are required to come to our library first to be approved for a reciprocal card.
Question submitted on: 3/20/2012 by Library Staff

Do you have volunteer opportunities?
Yes, we have many long and short term projects for volunteers. Call the library at 293-1910 for more information and ask for Angela Hays, our Volunteer Coordinator. Volunteer opportunities are also available through participation in the Friends of the Library, the Library Foundation, and the Library Jazz Committee.
Question submitted on: 5/12/2010 by Library

How do I find out what is happening at the Library?
Visit the Library website at http://library.cityofanacortes.org for the current week’s program, monthly calendars and current newsletter.
Question submitted on: 3/20/2012 by Library Staff

How do I get a library card?
Library Cards are free to residents who live within the City of Anacortes. Those who live outside of the City limits may purchase a card for $80 per year. To get a card you need to complete a registration form. More information is available on the library web page, which may be accessed from the Anacortes City Web page or directly at http://library.cityofanacortes.org
Question submitted on: 5/12/2010 by Library

How long may I keep materials?
Borrowing periods are as follows: Books 28 days; Periodicals, Music, Books on CD or Audiocassette, 14 days; and Videos and DVD’s 7 days. Popular titles in high demand are checked out for 14 days only and may not be renewed. Most other items may be renewed once online, by telephone or at the library.
Question submitted on: 3/20/2012 by Library

What else does my library offer?
The Anacortes Library offers much more than books - Adult programs and author visits, free use of the Community Meeting room and Study rooms, Internet access, Online databases, downloadable Audiobooks, Story times, Teen programs, and computers for Word processing and other software programs.
Question submitted on: 5/12/2010 by Library

What if I can’t find what I want?
Don’t give up- ask a library staff member for assistance. We may be able to find them. If they are not available at the library we may be able to borrow them or consider them for purchase.
Question submitted on: 9/14/2004 by Cherri Kahns

What if I want to keep materials longer?
You may renew most materials online through the library catalog. If you need assistance to renew the materials, call the library at 293-1910
Question submitted on: 5/17/2007 by Cherri Kahns

Where is the library located and when is it open?
The library is located at 1220 10th St. The library is open: Mon., 9 a.m. to 8 p.m.; Tues.-Wed., 11 a.m. to 8 p.m.; Thurs.-Fri., 11 a.m. to 6 p.m.; Sat., noon to 5 p.m.; Sun., 1 p.m. to 5 p.m.
Question submitted on: 5/12/2010 by Library Staff

Who may use the Library Meeting room?
The Meeting room is available to community members. It is not available for commercial use. Reservations may be made by calling the library at 293-1910, ext. 21.
Question submitted on: 5/12/2010 by Library Staff

Mayor

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How did the city of Anacortes get it`s name?
Anne Curtis Bowman - The Namesake of ANACORTES. In 1876 Amos Bowman asked his wife, Anne Curtis Bowman, to “select some spot in the Fucan Archipelago where she would consent to establish a home. This she did, and Mr. Bowman purchased a quarter section of land on the northeast corner of Fidalgo Island … and set about unfolding his views.” In 1879 “a post office was established there to which the maiden name of Mrs. Bowman, slightly corrupted in the interest of euphony, was applied, and thus the city of Anacortes had its inception.”
Question submitted on: 3/20/2012 by Cindy Lester

How do I file a NAS Whidbey Flight Noise Complaint
Our procedure is to ask complainants to call NAS Whidbey and talk with their Community Plans & Liaison Officer (this person also holds the title of Special Assistant to the Commanding Officer. Jennifer Meyer, the current Liaison Officer can explain the program at NAS. Her contact information is: Jennifer S. Meyer Community Plans & Liaison Officer 3730 North Charles Porter Avenue Bldg. 385, Floor 2, Room 202 Oak Harbor, WA 98278 Complaint Line: 360-257-2681
Question submitted on: 5/9/2007 by Executive

How do I Recycle Electronics
The Anacortes Kiwanis Aktion Club became the official organization to accept recycled electronics for the State of Washington E-Cycle program. They recycle TVs, computers, monitors, and laptops for free. They recycle printers and other peripherals for a nominal fee (e.g., $5 for a ink-jet printer; heavier printers, copy machines, etc., at a sliding fee, depending on weight, e.g., $10 for a heavier laser printer). Our web site (www.AnacortesAktion.org) has information on recycling computers and televisions, and we also have a web page that notes the locations (including City of Anacortes facilities) where one can recycle all the other electronics that are cluttering up the storage areas of Anacortes citizens.
Question submitted on: 10/19/2009 by Cherri Kahns

How long is a term for the Mayor?
Four years. Mayor's Dean Maxwell term ends December 31, 2013.
Question submitted on: 2/1/2010 by Executive

Museum

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Are the Museum sites handicapped accessible?
Yes. The research library and offices in the lower level of the Museum building are wheelchair accessible. There is a lift to the exhibit gallery on the second floor; parking is via the alley behind the Museum. The W. T. Preston has an ADA ramp to the main deck.
Question submitted on: 6/24/2009 by Museum

Is the Anacortes Historic Preservation Board connected to the Museum?
Yes, the Museum supports the AHPB with staff time and file space (limited).
Question submitted on: 9/14/2004 by Museum

May I view the Wallie Funk Collection?
Because of the size of this collection, staff time limitations and protection concerns, casual viewing is not possible. However, we certainly respond to formal research requests for specific material, preferably by appointment during research library hours.
Question submitted on: 9/21/2006 by Museum

What boards govern Museum operations?
The Museum Advisory Board consists of 7 volunteers appointed by the Mayor to advise the Mayor and the Museum Director. The Museum Foundation Board provides non-profit stewardship of monetary grants, donations and funds raised by the Foundation in support of the Museum. Board members also manage the two Museum gift shops and host special events.
Question submitted on: 7/21/2008 by Museum

What happens to the stuff we donate to the Museum?
A Collections Committee accepts or rejects items brought in for consideration as acquisitions to the Museum collections. Items accepted will have a meaningful history and connection to our community. In addition, the Museum must be able to properly store and protect them.
Question submitted on: 9/14/2004 by Museum

What is the current exhibit.
The Museum Gallery In addition to a core exhibit providing an historical overview of Fidalgo and Guemes Islands, the Museum Gallery is showing “1910 – A Look Back 100 Years.” This exhibit marks the 100th anniversary of the opening of the Carnegie Library building (home to the Anacortes Museum) with a look at what else was happening in Anacortes 100 years ago. The Museum’s Maritime Heritage Center has exhibits on the W. T. Preston and other snagboats that maintained the area’s rivers as well as a special exhibit “The Wawona and the End of the Age of Sail,” opening June 2010.
Question submitted on: 5/11/2010 by Museum

When is the Museum open?
The Exhibit Gallery is open Mon through Sat from 10-4 PM and Sun 1-4 PM. Closed Wednesdays. The Research Library is open M, T, Th & F, 10-4 PM or by appointment. Appointments are appreciated!

The W.T. PRESTON Snagboat Heritage Center is open weekends only April, May, Sept, Oct, Saturdays 10-4 PM and Sundays 11-4 PM. Open daily 10-4 except Wednesdays June through August (Sundays 11-4 PM); closed November-March.
Question submitted on: 6/25/2009 by Museum

Operations

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How can I check for a water leak on my property?
If you are on the city water system your meter has a very small red dial inside the dial of the meter. This dial reads very minute amounts of water passing through the meter. If you turn off all the appliances and fixtures in your house that use water, and this dial is still turning, then you have a leak somewhere in your system. Call 293-1921 if you have any questions on this.
Question submitted on: 6/9/2005 by Staff

Who is the Operations manager?
Sandi Andersen 360-293-1921
Question submitted on: 3/11/2008 by kahns

Parks and Recreation

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Are there annual boat launch passes?`
We sell annual boat trailer parking permits, available through the calendar year at the Parks & Recreation office located at City Hall, 904 6th Street. (Fee Schedule) ..
Fee Schedule
Question submitted on: 3/6/2008 by Parks

Can I make a campsite reservation for Washington Park?
Yes. Please click on the link to the right of the page under Useful Information, "Camping Reservation Policy".
Fee Schedule
Question submitted on: 8/23/2011 by Parks Department

Do you have a group camping area?
Yes. Small groups (30 people maximum) can reserve the group camp as permitted by the Parks Director. Please contact the Parks and Recreation office for more information 360-293-1918..
Fee Schedule
Question submitted on: 5/17/2007 by Parks

Do you have a leash law at the park?
Yes, Dogs much be on a least at all times.
Question submitted on: 5/17/2007 by Parks

How can I find driving directions to Washington Park?
The address for finding driving directions on the internet for Washington Park is 6300 Sunset Avenue, Anacortes, WA. From I-5, take exit 230. Drive West on Highway 20 into Anacortes. Follow North along Commercial Avenue, turn L onto 12th Street and proceed West for approximately 3 miles. 12th Street will turn into Oakes Avenue, then Sunset Avenue but continue straight and the road will lead you into Washington Park.
Question submitted on: 5/3/2005 by Parks Department

How do I register for a recreation program or class?
To register for a class or program, click here or you can call 360-293-1918 for further information or questions.
Question submitted on: 3/6/2008 by Recreation Department

How do I reserve a picnic shelter?
There are three picnic shelters at the park, one is reservable, the other two are first come, first serve. See WA Park fee schedule for current rates on the Parks homepage.Call the Parks office at 360.293.1918.
Fee Schedule
Question submitted on: 3/11/2008 by Cherri Kahns

How much does it cost to camp at Washington Park?

Fee Schedule
Question submitted on: 5/17/2007 by Kahns

What are my chances of getting a campsite without a reservation?
Generally speaking, our sites at Washington park will fill by early Friday afternoon between Memorial Day and Labor Day on any given weekend. You will greatly increase your chances of getting a site if you can guarantee your arrival between Sunday-Thursday, however we can not guarantee this availability usually is no problem before Memorial Day or Labor Day. To obtain current campsite availability from our recorded information line, please call 360.293.1927 #4.
Question submitted on: 8/23/2011 by Parks

What are the campsite occupancy rules?
Campsites are limited to: 8 people, 1 camping unit, 1 additional vehicle, and 2 additional tents if campsite allows - determined by the Park Manager
Question submitted on: 3/6/2008 by

What number do I call to get campground and boat lot availability information?
Call 360.293.1927 #4 for recorded information, updated 3 times a day during the busy summer season.
Question submitted on: 3/6/2008 by Parks Department

When is the next Anacortes Parks and Recreation Menu going to be out?
The Menu is currently produced quarterly. Winter issue usually available the first week of January, Spring in mid-March, Summer is first week of June, and Fall is distributed in early September
Question submitted on: 5/17/2010 by Recreation Staff

Planning

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How can I get in touch with a planner to ask general questions?
A planner is available to answer general questions at the Planning, Community & Economic Development Department front counter, Monday through Friday 8:00 am to 5:00 pm. You can either call or visit the Planning, Community & Economic Development Department located at City Hall (904 6th Street). The phone number is 360-299-1986.
Question submitted on: 3/20/2012 by Staff

How can I participate in City Public Hearings?
· In person· By letter (with as much lead time as possible so that decision makers can receive a copy and have time to review it)· By e-mail addressed to ryanl@cityofanacortes.org (This should work but e-mail arriving very late in the day of the hearing may not get entered into the record.)
Question submitted on: 11/26/2008 by Planning

How do I find out about pending or active projects in my neighborhood?
If you see a “Public Notice – Land Use Application” sign posted or there is construction occurring and you would like to know more about what is proposed, call the Planning, Community & Economic Development at 360-299-1986 or stop by the office located at City Hall (904 6th Street). Staff can provide additional details regarding the application and review process; the project file may also be viewed.
Question submitted on: 3/20/2012 by Staff

What can I do with my property?
First, determine your property`s zoning. Then, look for the specific section in Title 17 AMC, Zoning for the specific zone. The City’s Municipal Code is available on-line on the City’s website (http://www.cityofanacortes.org/planning.htm). Title 17 AMC includes sections with the regulations for each zone, including permitted uses, conditionally permitted uses and non-permitted uses; setbacks; maximum building height and coverage and other standards. If you need help or have any questions, do not hesitate to contact the Planning, Community & Economic Development Department (PCED) at 360-299-1986.
Question submitted on: 3/20/2012 by Staff

What do I need to know if I want to subdivide or short plat my property?
Subdividing or short platting property involves review by the City’s Planning, Community & Economic Development, and Fire, Public Works, and Building Departments. Most short plats are reviewed administratively, whereas formal subdivisions (10 or more lots) require a public hearing. Prior to submittal of a formal application, an informal preliminary meeting with city staff (Development Review Group) is generally required. The purpose of this meeting is to identify potential issues and requirements for the proposal. Some topics of review include zoning requirements, such as minimum lot sizes and maximum density permitted; potential critical areas; tree preservation; and access, utility and stormwater requirements and improvements; etc. The City permit center has information sheets, application checklists and forms for different kinds of development proposals.
Question submitted on: 3/20/2012 by Staff

What is the process to propose and make changes to the City Comp Plan?
Apply in writing to the City Planning Department by March 31st of each year. The City staff batches up the requests, holds public hearing(s), and secures a decision from the City Council later that year.
Question submitted on: 3/20/2012 by Ryan Larsen

What is the zoning of my property?
You can find out what a specific property is zoned by reviewing the City’s zoning map, which is located online at http://www.cityofanacortes.org/PublicWorks/GIS/Maps/Zoning_Map.pdf. You can also call the Planning, Community & Economic Development Department (PCED) at 360-299-1986. PCED staff can identify the zoning and provide information regarding the specific regulations for the particular zone.
Question submitted on: 3/20/2012 by Staff

Police

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Where do I report a noise complaint?
Call 911
Question submitted on: 11/4/2004 by Police

Public Works

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The city gave me a decal to put on my garbage can. What does it mean?
The decal informs the collection crews of the customer`s service information such as address and the number of cans that the customer is being billed for. For example: A decal that has a G1 circled would tell the collector that the customer is paying for 1 - 32 gallon can or a G2 would be 2 - 32 gallon cans.
Question submitted on: 2/25/2005 by Public Works

By what time do my garbage cans need to be out?
Garbage and recycling containers need to be placed at the service location by 7:00 AM. on the customers service day.
Question submitted on: 2/25/2005 by Public Works

Does the wastewater treatment plant accept septic tank waste?
In addition to treating the City of Anacortes wastewater flow the plant also accepts septic waste. The septage facility is a fee based system that currently charges the haulers 10 cents per gallon for waste originating on Fidalgo Island and 12 cents per gallon for waste coming from off of the island. Septage haulers are encouraged to contact the plant administration building at 500 T Ave to set up a waste hauler account.
Question submitted on: 9/14/2004 by Cherri Kahns

Does the wastewater treatment plant smell bad?
The plant has a sophisticated odor control system. In 2010 the City completed a 1 million dollar upgrade to our Odor Control system at the WWTP. The system prevents odors from escaping from the treatment plant site. The City considers the control of odors at the wastewater treatment plant to be one of the highest operating priorities. Wastewater Plant Operators also work hard at preventing odors from the sewer collection and pumping systems. These systems may produce odors that are in areas not close to the treatment plant. If you smell odors from the plant or the sewer collection system it is important to notify the plant operating staff immediately. During working hours a plant operator will respond right away, please call the plant immediately at 299-0953.
Question submitted on: 5/17/2010 by Cherri Kahns

How do I check for a water leak?
The easiest way is to go out to the meter and watch the register on top of the meter for a little while. On a standard household meter there is a row of numbers on the register, which record cubic feet of water used. Just below the row of numbers is a small red triangle that rotates as water passes through the meter. If everything is turned off in the house and this red triangle is rotating, then you have a leak on your side of the meter. Very small leaks may take several minutes of watching this red triangle to be able to see it move. If the leak is causing damage to your house or property; you can shut it down at the gate valve in the meter box. If you can’t find your meter box or you can’t get it shut off, you can call 293-1921 during normal business hours and 911 on nights and weekends. The City does not repair leaks on the customer side of the meter; this will have to be done by the homeowner or a plumber.
Question submitted on: 5/17/2010 by PW

How do I dispose of appliances?
You can call the City of Anacortes Solid Waste Department to schedule a pick up, or haul it to the Saturday U-haul or the Skagit County Transfer Station.
Question submitted on: 5/3/2005 by PW

How do I get a street sign installed?
Please contact the Street Department at (360) 293-1921
Question submitted on: 5/3/2005 by PW

How do I get my sidewalk replaced?
Contact the Street Department at (360) 293-1921. We will perform the labor and you purchase the material. This is a popular program and there is a waiting list.
Question submitted on: 5/17/2010 by PW

How do I get my street re-paved?
Overlays are proposed as funding becomes available. All streets have a limited life span due to the daily wear and tear by traffic. We have prioritized all of the streets in the City as to when they qualify for a new asphalt overlay. There is an ongoing Street Overlay Program that is funded by the Capital Facilities Plan. If you believe your street is in need of re-paving, please contact the Public Works Department at (360) 293-1920, and we can check the condition of the surface of your street to see when and if it qualifies for an overlay.
Question submitted on: 5/17/2010 by PW

How do I get rid of extra garbage?
City utility customers options include calling to arrange a special haul, purchasing blue City garbage bags for $2.50 or hauling your refuse to the Skagit County Transfer Station. The City Prepaid Bags may be purchased at City Hall, Safeway, Food Pavilion, Sebo’s, Ace Hardware, 7-Eleven, or Old Salt’s and then used on your garbage day. Special hauls or temporary dumpsters are arranged by calleding 293-1921 ext. 24. Thank you Shelly Jensen, Administrative Manager, PW Operations
Question submitted on: 12/13/2007 by PW

How do I keep my pipes from freezing?
One of the first things and one that is often overlooked until it’s too late are disconnecting the outside hoses. The water in the hoses freezes and then works its way into the outside wall often breaking the pipe just inside your house. Another important thing to do is to cover the foundation vents during freezing weather. If your house is older and possibly lacking insulation in the walls, open the cupboard doors to allow heat into the area where your pipes are. You may also want to let the faucet that’s farther away from the meter trickle during extreme cold spells.
Question submitted on: 5/3/2005 by PW

How do I locate my sewer or other utilities located on or near my property?
Call the Utilities Underground Locating Service (One-Call) at (800) 424-5555.
Question submitted on: 5/3/2005 by PW

How do I shut my water off in an emergency?
On most water services there is a gate valve on your side of the meter. Often times there is also a shut off valve near, or in the house. If you cannot locate either of these (it’s a good idea to try to locate them before you have an emergency) you call 293-1921 during normal business hours and 911 after hours.
Question submitted on: 5/3/2005 by PW

How do I stop services when I move?
We do not stop any services for residences in the City of Anacortes. All charges are continuous.If you are a tenant who receives the bill, your name will be removed from the account and the bill will be mailed to the property owner or property manager.If you are a homeowner, you will continue to be billed until the home is sold. At that time the new owners will start to be billed.If you are a homeowner, you can reduce the refuse portion of your bill to the minimum of $7.00, if it is not already set up at that rate. You can expect a monthly bill for about $52.00 if there is no consumption at the residence. This covers the base charges for water, sewer, storm drain, refuse and recycling and applicable taxes.An explanation of charges is available at the utility billing page of our website: www.cityofanacortes.org/Finance/utilities.htm or call 239-1909
Question submitted on: 5/17/2010 by D. Pratt

I see sidewalks around town which really go nowhere. An example is the sidewalk recently installed on the north side of Oakes Avenue near Anacopper Mine Road. What is this all about?
Developers are responsible to meet city standards for infrastructure on the frontage of their projects. The city standard since the 1990`s has been to have sidewalks on all residential streets. Pedestrian mobility is a high priority for the city. For many years this was not the case and not a requirement. Requiring developers to install this infrastructure now may look funny, but it saves tax dollars in the future by avoiding the cost of the city installing sidewalks later on. Some of our current sidewalks are over 100 years old!! For more information call Public Works at 293-1920, or see our Development Standards on the web under "Engineering"
Question submitted on: 8/1/2005 by Citizen

What do I do if I have a leak on my waterline?
If the leak is causing damage to your house or property; you can shut it down at the gate valve in the meter box. If you can’t find your meter box or you can’t get it shut off, you can call 293-1921 during normal business hours and 911 on nights and weekends. The City does not repair leaks on the customer side of the meter; this will have to be done by the homeowner or a plumber.
Question submitted on: 2/25/2005 by

What happens if my garbage day falls on a holiday?
Hold your garbage until the following week, when you may put out twice your normal amount using an extra can or standard garbage bags that are tied shut with a 4” end to grab as a handle.
Question submitted on: 5/3/2005 by PW

What is the capacity of the wastewater treatment plant?
The capacity of the treatment plant is established by the Dept. of Ecology. The current rated capacity of the plant is 4.5 million gallons of wastewater per day. During 2007 the average daily flow at the plant was 1.91 million gallons per day.
Question submitted on: 3/11/2008 by Cherri Kahns

What is the Saturday U-Haul?
The second Saturday of each month from May through November utility customers may dispose of household garbage, E-Waste, furniture items, and appliances. The price is $15.00 per yard, which is 50% off our special haul rate. Refrigerators and freezers are $30.00 each; all other appliances are reduced rates. No commercial refuse or yard waste. Verification of residence is required for billing to your utility account. A driver’s license and current copy of any utility bill (City, PSE, gas, phone or cable) is required.
Question submitted on: 3/11/2008 by PW

When will the wastewater treatment plant need to be upgraded?
The plant has excess treatment capacity. There are no plans to expand the treatment plant capacity for the foreseeable future.
Question submitted on: 5/17/2010 by Cherri Kahns

Where can I dump my recreational vehicle holding tank?
RVs, small boats and trailers may dump their holding tanks for free at the treatment plant. The RV dump station, located on the 4th St side of the plant, is open from 8 a.m. to 4:30 p.m. seven days a week. The dump station is open from 8 a.m. to 11:30 a.m. on holidays. Potable water is available for RV and trailers at the plant administration building at 500 T Ave. The potable water hose is attached to the building at the right of the front door. If assistance is needed please feel free to come inside and the receptionist will alert an operator to help. Additionally there is an RV dump station at Washington Park.
Question submitted on: 9/14/2004 by Cherri Kahns

Where does our drinking water come from?
The City of Anacortes draws water from the Skagit River through an intake station, water is then run through the treatment process at the water treatment plant. The plant is staffed 24 hours a day 365 days a year by highly trained, capable and dedicated plant operators. Once the water completes the treatment process it is pumped into a 3 million gallon storage reservoir in Anacortes, from there it enters the distribution system for delivery to your home.
Question submitted on: 8/16/2004 by J. Roberts

Where does the water go after it is treated at the wastewater plant?
Treated water from the wastewater treatment plant is piped out into the Guemes Channel. The end of the pipe is located just to the west of the Port of Anacortes Pier 2.
Question submitted on: 9/14/2004 by Cherri Kahns

Where is the Skagit County Recycling & Transfer Station?
Head East on Hwy 20, turn left on Farm To Market Road and right on Ovenell Road. The Transfer Station will be immediately on your right at 14104 Ovenell Rd. There telephone number is 424-3873.
Question submitted on: 5/3/2005 by PW

Who do I call if a streetlight is out?
Call Puget Sound Energy at 1-888-CALL-PSE or go to their website, www.intolight.com to report the problem.
Question submitted on: 5/3/2005 by PW

Who do I call if the signal lights at an intersection are out?
Call 911 and Department of Transportation (360) 428-1355.
Question submitted on: 5/17/2010 by PW

Who do I contact for recycling information?
Rabanco 1-800-942-5965
Question submitted on: 5/3/2005 by PW

Who do I contact for yard waste information?
Waste Management 1-800-592-9995
Question submitted on: 5/3/2005 by PW

Why can`t we do something to slow down traffic for pedestrians?
Two Answers: 1. What the City is Doing The City has recently installed pedestrian crosswalks throughout the Old Town area. We installed a pilot project at Mount Erie School (41st Street) which includes pedestrian activated, solar-powered crosswalk warning lights, we installed soloar powered crosswalk lights in all school zones, and that`s not all--- it will also have permanently mounted traffic radar to clock and display the speed of cars moving through the crosswalk. You can call my engineers at 293-1920 for further information. 2. What YOU can do. As Mayor, I have set a policy for all city staff driving city vehicles, from the garbage trucks to our hybrid car, to STOP FOR PEDESTRIANS WHENEVER POSSIBLE. YOU also can make a difference by stopping for pedestrians in town and letting them cross. If our citizens were to do this, it would soon catch on, even to ferry traffic and out of town visitors. I hope you will join the bandwagon!!!
Question submitted on: 5/17/2010 by Citizen

Why do you add fluoride to the water?
In 1962 the residents of Anacortes voted to have their drinking water fluoridated, so in October the water department began adding fluoride to the water at the 3 million gallon reservoir. Fluoride residuals are monitored very closely, plant staff collects and analyzes a water sample on a daily basis, in addition, there is an on-line analyzer installed at the reservoir that analyzes and reports the residual to the Water Treatment plant every 5 minutes. Operating parameters for fluoride are a minimum of 0.80 parts per million to a maximum of 1.20 parts per million.
Question submitted on: 8/16/2004 by Bob Malone

Why does the City prefer public streets over private streets?
Private streets are not preferred for the following reasons:

Lack of traffic control
Speeding enforcement
Parking enforcement
Abandon vehicles disposal
Signage installation

Lack of reliable maintenance
Pothole repair
Sidewalk curb and gutter repair
Street light maintenance
Signage maintenance / theft replacement
Eventual asphalt overlay

General issues
Snow and ice removal
Street sweeping ….decreased water quality
Street light utility bills
Sight distance triangle clear zone
Damage or accelerated wear due to utility vehicles, garbage trucks, delivery vehicles, fire trucks
Questions regarding the utilities within the street (fire line/hydrant maintenance, sewer lines, storm drains, water lines) -- Are they private utilities or public utilities with public easements within a private street?
Generally the Home Owners Association (HOA) will charge an additional monthly fee to cover private street maintenance. This money is sometimes used for other things once the street is built to a certain level.
The HOA will have to vote on the use of the money for the repair. In addition the HOA will have to hire contractors to do the work.
After time residents “forget” that their street is private and they expect the City to maintain it.
Question submitted on: 5/19/2006 by PW Dept.

Why doesn`t my garbage get picked up on holidays?
The City prides itself on having an economical solid waste system. Our rates are the most inexpensive in the region. NOTE!!!! You can bring your garbage cans up to the City Operations Facility at 37th and D any work day after a holiday and dump your garbage for free! Or... you can wait until the following week and put out all your accumulated garbage. many people have extra trash cans for the trash accumulated during holiday weeks. Call 293-1921 for more information
Question submitted on: 6/9/2005 by Mac

Why is our sewer bill connected to our water use?
Since it is impractical to install a meter on your sewer line your sewer bill is calculated based on the average water use during the months of November, December, January and February. Conserving water during these months can lower you sewer bill.
Question submitted on: 8/16/2004 by R.T.

Why isn’t the RV dump station open 24 hours per day?
The RV dump station has been used to dump hazardous waste on several occasions in the past. It is closed after hours to prevent the disposal of hazardous waste into the sewer.
Question submitted on: 9/14/2004 by Cherri Kahns

Streets

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Do I need a permit for a temporary street closure or special event?
Yes. Contact Cherri Kahns at 360-299-1950 or Marc Kreuger at 360-293-1921 for a Street Fair Application. See Public Works Policy - Traffic Operations 31.30. for details.
Question submitted on: 1/5/2006 by staff

How do I get the potholes in my alley filled in?
Call 293-1921 to report any potholes in the City
Question submitted on: 6/9/2005 by Staff

How do I report a street repair?
Contact the Streets department at: 360-293-1921.
Question submitted on: 5/3/2005 by Streets Department

My alley really needs to be paved with asphalt. How can I get this done?
Unfortunately the street paving fund is always very tight. If you and your neighbors would like an alley paved, we do offer a program where residents pay for the asphalt paving and the city street crew will prepare the gravel base before paving. Call 293-1921 for more details.
Question submitted on: 6/9/2005 by Staff

Why are some streets in the City still made of gravel?
Most of the City Streets were paved in the 1960`s using what is called the "local Improvement District" or "L.I.D." concept. Under an LID, neighbors pool together monies to pave the street in front of their house. In some areas, neighbors decided that they did not desire a paved street. Call 293-1920 if you are interested in getting your street paved.
Question submitted on: 6/9/2005 by Staff

Waste Water Plant

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Are the storm drain and sewer drain the same thing?
No. Stormwater is conveyed directly to creeks and Puget Sound without treatment. Sanitary sewer is collected and treated at the City of Anacortes Wastewater treatment plant and then discharged into Puget Sound.
Question submitted on: 5/3/2005 by WWTP

Can I dump biodegradable products into the storm drain?
No. Biodegradable does not mean the product is non-toxic to aquatic life
Question submitted on: 5/3/2005 by WWTP

Can I flush cleaning rags like Clorox and Pledge down the toilet?
Only if the cleaning product states that they are flushable, then yes you can. Most products do not state that they are flushable so if you flush them down the toilet they will get caught up the pump station and plug the system. They could also plug up your toilet. So look for the word “flushable” on the product.
Question submitted on: 5/9/2010 by WWTP Staff

Does the wastewater treatment plant smell bad?
The plant has a sophisticated odor control system. In 2010 the City completed a 1 million dollar upgrade to our Odor Control system at the WWTP. The system prevents odors from escaping from the treatment plant site. The City considers the control of odors at the wastewater treatment plant to be one of the highest operating priorities. Wastewater Plant Operators also work hard at preventing odors from the sewer collection and pumping systems. These systems may produce odors that are in areas not close to the treatment plant. If you smell odors from the plant or the sewer collection system it is important to notify the plant operating staff immediately. During working hours a plant operator will respond right away, please call the plant immediately at 299-0953.
Question submitted on: 5/17/2010 by Waste Water Treatment

If I have a plugged sewer can the City help me?
Yes, we can check the City-owned sewer main and help locate the problem before you call a plumber.
Question submitted on: 5/3/2005 by PW

What is the capacity of the Wastewater Treatment Plant?
The capacity of the treatment plant is established by the Dept. of Ecology. The current rated capacity of the plant is 4.5 million gallons of wastewater per day. During 2011 the average daily flow at the plant was 1.92 million gallons per day.
Question submitted on: 3/20/2012 by Kahns

When will the wastewater treatment plant need to be upgraded?
The plant has lots of excess treatment capacity. There are no plans to expand the treatment plant capacity for the foreseeable future.
Question submitted on: 8/12/2004 by Waste Water Treatment

Where can I dump my travel trailer waste?
You can stop at our Waste Water Treatment Plant facility at 500 T Avenue Anacortes, WA 98221 or call 360-299-0953 for more information. Between the hours of 8:00 am and 4:30 p.m., 7 days a week except holidays open 8:00 a.m. to 11:30 a.m.
Question submitted on: 5/14/2007 by Waste Water

Where does the water go after it is treated at the wastewater plant?
Treated water from the wastewater treatment plant is piped out into the Guemes Channel. The end of the pipe is located just to the west of the Port of Anacortes Pier 2.
Question submitted on: 8/12/2004 by Waste Water Treatment

Water Treatment Plant

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How can I afford to water my plants and garden when I have to pay sewer on everything?
Your sewer rate for the year is based on your average usage during the months of November, December, January, and February. If you use more water during the summer months, your sewer rate will only rise to a certain ceiling. You will still have to pay for all the water that is used but once the ceiling on the sewer is reached, the sewer charges won’t go any higher. For a single-family residence, the caps are: 600 cu. Ft., 800 cu ft., 1,000 cu ft., 1,500 cu ft., and Over 1,500 cu ft.
Question submitted on: 5/3/2005 by WWTP

Where does our water come from?
Our water is pumped out of the Skagit River. It’s treated at our water treatment plant on River Bend Rd. and then pumped over to the 3 million-gallon reservoir on Whistle Lake Rd. From here it is distributed throughout the city. We also sell water to PUD, LaConner, City of Oak Harbor, NAS Whidbey, Swinomish Tribe, Shell and Tesoro.
Question submitted on: 5/3/2005 by PW

Other

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Do you have an evacuation plan in case of a tsunami?
The City has developed a plan that identifies a tsunami inundation zone using a computer predication model. The City GIS department was instructed to add a 20% increased buffer that will be used by the Mayor to declare an evacuation if necessary. The City would first receive an appropriate warning from the Washington State Tsunami Warning Center before making any decision. City police and fire personnel would then evacuate residents via loud speakers from mobile vehicles. Residents would be directed to established shelters so that they may be taken care of. The City is improving this plan by working to setup and utilize the Community Alert Network System. This system is an automated phone message system that can call hundreds of phones in a short period of time and deliver a pre-recorded message. We don’t have a timeline for implementation, but expect it to be operational in 2007. If there are any other questions you might have related to disaster preparedness, please contact Fire Chief Richard Curtis or Police Chief Bonnie Bowers. Their numbers are 293.1925 or 293.4684.
Question submitted on: 8/11/2008 by B. and K. Blecker

What is the population of the City of Anacortes?
The 2010 population of the City of Anacortes is 15,778 from the Office of Financial Management per the 2010 Census.
Question submitted on: 6/15/2010 by Executive